Stringss

Privacy Policy

Welcome to Stringss ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://stringss.co.in ("Website") or purchase our products.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect:

  • Full Name

  • Email Address

  • Mobile Number

  • Billing Address

  • Shipping Address

  • City, State & Postal Code

  • Payment Information (processed securely through third-party payment gateways)

  • Order History

  • Customer Support Communications

Note: We do not store your complete debit card, credit card, net banking, or UPI credentials on our servers.

Device & Technical Information

When you visit our Website, we automatically collect certain information including:

  • IP Address

  • Browser Type

  • Device Type

  • Operating System

  • Time Zone

  • Pages Visited

  • Products Viewed

  • Search Terms

  • Referral Website

  • Clickstream Data

  • Cookies and Similar Technologies

2. Cookies

We use cookies and similar tracking technologies to:

  • Remember your login session

  • Save shopping cart information

  • Improve website performance

  • Understand customer behavior

  • Personalize your shopping experience

  • Measure advertising performance

You may disable cookies through your browser settings. However, some features of the Website may not function properly.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver purchased products

  • Process secure payments

  • Send order confirmations and invoices

  • Provide customer support

  • Respond to your inquiries

  • Manage your account

  • Detect fraud and unauthorized activities

  • Improve our Website and services

  • Personalize product recommendations

  • Send promotional offers, discounts, coupons, and newsletters (only where permitted)

  • Comply with legal obligations

4. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties such as:

  • Payment Gateway Providers

  • Shipping & Logistics Partners

  • SMS Service Providers

  • Email Service Providers

  • Analytics Providers (such as Google Analytics)

  • Cloud Hosting Providers

  • Government or Legal Authorities when required by law

All third-party service providers are expected to protect your information.

5. Google Analytics

We use Google Analytics to understand how visitors use our Website and improve customer experience.

Google may collect information such as:

  • Device Information

  • Browser Information

  • Pages Visited

  • Session Duration

  • Traffic Source

You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Marketing & Promotional Communications

With your permission, we may send:

  • Product Updates

  • Exclusive Offers

  • Discount Coupons

  • Promotional Campaigns

  • New Product Launches

  • Newsletters

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL Encryption

  • Secure Payment Processing

  • Access Controls

  • Regular Security Monitoring

  • Encrypted Data Storage (where applicable)

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

8. Data Retention

We retain your information:

  • For as long as your account remains active.

  • To fulfill orders and provide customer support.

  • To comply with legal, tax, and accounting obligations.

  • Until you request deletion where legally permitted.

9. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Update your account details

  • Request deletion of your personal information

  • Withdraw consent for marketing communications

  • Request information about how your data is processed

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us immediately.

11. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their respective privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other operational reasons.

The updated version will be posted on this page with a revised Effective Date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us.

Stringss

Website: https://stringss.co.in

Email: care@stringss.co.in

By using https://stringss.co.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy.